CometChat review: Chat, voice and video SDKs, UI kits and APIs for web and mobile apps
Chat, voice and video SDKs, UI kits and APIs for web and mobile apps
Custom (contact sales), free plan: yes, free trial: Free Build plan for testing all features until going live, prices checked on October 25, 2026.
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What CometChat does
Provides chat, voice and video calling that developers embed in web and mobile apps through UI kits, SDKs, APIs or a no-code widget.
CometChat supplies chat, voice calling and video calling that developers add to their own web or mobile product. The homepage lists UI kits, SDKs and APIs for React, iOS, Android and Flutter, no-code integrations for pre-built platforms, and a no-code widget that can be embedded on any website. Custom builds use the SDKs and UI kits.
Messaging covers one-to-one, group and broadcast conversations, and calls offer screen sharing and presentation mode. According to the homepage, moderation, analytics and notifications are included across every product, and a multi-tenant setup lets a single backend serve several brands or customers. The pricing page divides these by plan: Basic lists push notifications and basic moderation, while email and SMS notifications, in-depth insights, AI rule-based moderation, multi-tenancy and HIPAA / BAA appear under Advanced.
Pricing starts with a free Build plan for development, limited to 100 users, with no credit card required. Basic is shown at $239 per month billed yearly, and Advanced at $359 per month billed yearly. The page has a pay monthly / pay yearly toggle, but the monthly-billed figures are not visible in the page text, so they are not given here. Both paid plans are priced by monthly active user tier and charge overage of $0.10 per MAU and $1 per extra concurrent connection. Enterprise pricing starts from 10k MAU and goes through sales.
- One-to-one, group and broadcast chat
- Voice and video calling with screen sharing
- Context-aware moderation for messages and agent replies
- Analytics dashboards for conversations
- Push notifications; email and SMS on Advanced
- Multi-tenant backend
- UI kits, SDKs and APIs
- No-code website widget
Official video
Build a Real-Time Chat App in Angular - CometChat UI Kit Tutorial · by CometChat ·
The player loads only when you press play.
Good for / Not for
Good for
- Teams adding in-app chat or calls to an existing web or mobile product
- Apps that need moderation, analytics and notifications from the same vendor
- SaaS products running several brands or customers on one backend via multi-tenancy
Not for
- Buyers who want published Enterprise pricing, since it is not shown
- Projects expecting to go live on the free Build plan, which is limited to 100 users
How to start
Create a Chat account, which starts on the free Build plan for development and testing. source
Choose an integration method: UI kits, SDKs or APIs for React, iOS, Android or Flutter, or a no-code widget. source
Optionally install the coding agent skills with the npx command shown on the homepage. source
Subscribe to a paid plan when you are ready to go live. source
Limits and gotchas
From the official site and docs of CometChat, checked on October 25, 2026.
Pros and cons
Pros
- Free Build plan with no credit card required, for development and testing
- SDKs, UI kits and APIs for React, iOS, Android and Flutter, plus a no-code widget
- Chat, calls, moderation, analytics and notifications come from one vendor, per the homepage
- Messages per month and message storage are listed as unlimited on every plan
- Multi-tenancy, email and SMS notifications, in-depth insights and HIPAA / BAA are listed under Advanced
Cons
- Build plan is limited to 100 users and must be replaced by a paid plan to go live
- Basic lists only push notifications and basic moderation; email/SMS and in-depth insights need Advanced
- Overage of $0.10 per MAU and $1 per concurrent connection applies on Basic and Advanced
- Message retention is 6 months; extending it costs extra on Advanced and Enterprise
- Enterprise pricing is not published, and monthly-billed prices for Basic and Advanced are not visible in the page text
Our take
CometChat fits teams that already have a web or mobile product and want chat or calling without building the backend themselves. A no-code widget and no-code integrations exist for lighter setups, while custom builds with SDKs and UI kits still call for developers. The free Build plan allows testing before launch, but going live requires a paid plan. Email and SMS notifications and in-depth insights sit on Advanced, not Basic. Costs depend on monthly active users and concurrency, overage applies, and Enterprise pricing needs a conversation with sales. Monthly-billed prices could not be read from the page text.
Comparisons and lists with CometChat
Coming soon
Coming soon — we are writing comparisons that include CometChat.
CometChat pricing
| Plan | Monthly billing | Annual billing (per month) | Limits / what’s included |
|---|---|---|---|
| Build per month | Free | — | Up to 100 users; free for development; no credit card required |
| Basic per month, billed annually | — | $239 | Priced by MAU tier; $0.10 per MAU overage; 5% MAU concurrent connections included; $1 per concurrent overage. The monthly-billed figure for the Pay monthly option is not shown in the page text; the quoted $239 is the yearly-billed per-month price. |
| Advanced per month, billed annually | — | $359 | Priced by MAU tier; $0.10 per MAU overage; 5% MAU concurrent connections included; $1 per concurrent overage. The monthly-billed figure for the Pay monthly option is not shown in the page text; the quoted $359 is the yearly-billed per-month price. |
Free trial: Free Build plan for testing all features until going live. Free plan: yes.
Prices checked on on the official CometChat pricing page. “—” = not published.
All CometChat plans, limits and annual prices →
Frequently asked questions
Is there a free plan?
Yes. The Build plan costs $0, is meant for development and testing, and is free for up to 100 users with no credit card required.
How much do the paid plans cost?
Basic shows $239 per month billed yearly and Advanced shows $359 per month billed yearly. A pay monthly option exists, but its figures are not visible in the page text. Enterprise pricing starts from 10k MAU and is handled through sales.
What happens if I exceed my plan's usage?
On Basic and Advanced, overage is $0.10 per MAU and $1 per concurrent connection. Enterprise lists no overage.
Does CometChat support HIPAA?
The pricing page says CometChat is HIPAA compliant and that a Business Associate Agreement comes with the Advanced and Enterprise Chat plans.
Do I need developers to add it?
The homepage mentions a no-code widget and no-code integrations for pre-built platforms, while custom builds use SDKs and UI kits.
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