Intercom Fin pricing
Paid plans start at $19/mo with monthly billing. Free plan: no. Free trial: 14-day free trial, no credit card required. Prices checked on November 2, 2026.
| Plan | Monthly billing | Annual billing (per month) | Limits / what’s included |
|---|---|---|---|
| Fin with your current helpdesk per outcome | — | — | $0.99 per outcome; 50 outcomes per month minimum; unlimited teammates, no additional seat costs |
| Fin with the Intercom helpdesk (helpdesk seat) per helpdesk seat, per month, on top of Fin's from $0.99 per | $19 | — | Fin outcomes from $0.99 each plus the helpdesk seat price |
| Pro (add-on) from, per month | $100 | — | Includes Operator; monthly credits included; extra credits $0.01 per credit |
| Copilot (add-on) per user | $35 | — | Currently available for Salesforce |
Free trial: 14-day free trial, no credit card required. Free plan: no.
Prices checked on on the official Intercom Fin pricing page. “—” = not published.
Price history
Changes we recorded on Intercom Fin’s official pricing page, newest first.
| Date | Plan | Change | Before | After |
|---|---|---|---|---|
| Pro (add-on, includes Operator) | Plan removed | $100/mo per month, from | — | |
| Pro (add-on) | Plan added | — | $100/mo from, per month | |
| Fin with the Intercom helpdesk (helpdesk seat) | Plan added | — | $19/mo per helpdesk seat, per month, on top of Fin's from $0.99 per | |
| Fin with your current helpdesk | Limits changed | $0.99 per outcome; 50 outcomes per month minimum; unlimited teammates with no additional seat costs | $0.99 per outcome; 50 outcomes per month minimum; unlimited teammates, no additional seat costs | |
| Pro (add-on) | Plan removed | $100/mo from, per month | — | |
| Fin AI Agent (outcome-based) | Plan removed | —/mo per outcome ($0.99) | — | |
| Pro (add-on, includes Operator) | Plan added | — | $100/mo per month, from | |
| Fin with your current helpdesk | Plan added | — | —/mo per outcome |
Intercom Fin: features, pros and cons →
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