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Demodesk review: AI meeting assistant that records sales calls, updates CRMs and coaches reps

Free trialVerified October 30, 2026Automation & AI Agents

AI meeting assistant that records sales calls, updates CRMs and coaches reps

Starts at €29/mo, free plan: no, free trial: 14-day free trial, no credit card required, prices checked on October 30, 2026.

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What Demodesk does

Records sales calls, transcribes and summarizes them, drafts follow-ups, and on higher plans coaches reps and proposes CRM updates.

Demodesk is an AI meeting assistant aimed at sales teams. It records conversations held online, by phone or in person, transcribes them in 98 languages and produces summaries and follow-up drafts. Higher plans add an AI Coach that scores calls against custom scorecards, an AI CRM Concierge that proposes field updates for approval before anything is pushed, plus deal insights, risk alerts and team reports.

The vendor says it is built in Germany, stores data on EU servers in Frankfurt and does not train AI on customer data. It lists Salesforce, HubSpot and Pipedrive as CRM integrations, works with Zoom, Teams and Google Meet, and offers desktop and mobile apps plus a Chrome download. An API and an MCP server let other tools and AI clients reach the conversation record.

Pricing is per user in euros. Capture costs €25 per month billed yearly or €29 per month billed monthly. Coaching & AI costs €49 per month billed yearly or €59 per month billed monthly. Enterprise is custom-priced and required at 30+ licenses. Both lower plans cover up to 30 licenses. Viewer seats are free on every plan, and a 14-day trial of the Coaching & AI plan needs no credit card. Custom AI Crew agents are an add-on with usage-based pricing.

  • Records online, phone and in-person calls
  • Transcripts and summaries in 98 languages
  • Follow-up email drafts
  • AI Coach with custom scorecards
  • AI CRM Concierge with approval step
  • Deal insights and risk alerts
  • Salesforce, HubSpot and Pipedrive sync
  • MCP server and API access

Good for / Not for

Good for

  • Sales teams that want every call recorded and summarized
  • Teams using Salesforce, HubSpot or Pipedrive that want CRM fields filled from calls
  • European teams that need EU-only data storage

Not for

  • Teams wanting a permanent free plan, since only a 14-day trial is described
  • Teams that need scorecards or CRM sync on the cheaper Capture plan
  • Organizations with 30+ licenses that want published prices, as Enterprise is custom

How to start

  1. Start the 14-day trial of the full Coaching & AI plan; no credit card is needed. source

  2. On the first day, link your calendar and CRM. source

  3. Run your real calls through Demodesk and review the results. source

  4. Once 14 days are up, you can choose a plan or leave, and nothing renews automatically. source

Limits and gotchas

  • Capture and Coaching & AI cover up to 30 licenses; Enterprise is required at 30+. source
  • Custom AI Crew agents are an add-on with usage-based pricing. source
  • Capture has no scorecards and no CRM sync. source
  • CRMs other than Salesforce, HubSpot and Pipedrive need the Demodesk API. source

From the official site and docs of Demodesk, checked on October 30, 2026.

Pros and cons

Pros

  • Free viewer seats on every plan, so only reps who run calls need paid seats
  • 14-day trial with no credit card and no auto-renewal
  • Transcription in 98 languages
  • CRM updates need approval before they are pushed
  • EU-only data storage in Frankfurt, which the vendor says is never used to train AI

Cons

  • No permanent free plan is described, only a 14-day trial
  • Capture has no scorecards and no CRM sync; those need the pricier Coaching & AI plan
  • Per-user pricing rises with team size
  • Enterprise with custom pricing is required at 30+ licenses
  • Custom AI Crew agents carry extra usage-based charges

Our take

Demodesk suits sales teams that want call recording, CRM updates and coaching handled in one tool, especially European teams that care about EU data storage. The split between plans is clear: Capture is only the note-taker, while scorecards and CRM sync need Coaching & AI. Per-user pricing means costs grow with every rep, though viewers are free. Teams above 30 licenses must talk to sales for a custom quote. The pages describe a 14-day trial rather than a permanent free plan, so a long-term free option should not be expected. We did not use the product; this is based on its official pages.

Coming soon

Coming soon — we are writing comparisons that include Demodesk.

Demodesk pricing

Demodesk plans and prices (EUR)
PlanMonthly billingAnnual billing (per month)Limits / what’s included
Capture per user€29€25up to 30 licenses; recording, transcripts and summaries, without scorecards or CRM sync
Coaching & AI per user€59€49up to 30 licenses; adds AI Coach, CRM Concierge, Deal Insights and reports
Enterprise custom——required for 30+ licenses, multi-entity rollouts, SSO, dedicated support

Free trial: 14-day free trial, no credit card required. Free plan: no.
Prices checked on on the official Demodesk pricing page. “—” = not published.

All Demodesk plans, limits and annual prices →

Frequently asked questions

How much does Demodesk cost?

Capture is €25 per user per month billed yearly or €29 billed monthly. Coaching & AI is €49 per user per month billed yearly or €59 billed monthly. Enterprise is custom-priced.

Is there a free trial?

Yes. The full Coaching & AI plan is available for 14 days with no credit card, and the trial does not auto-renew.

Which CRMs does Demodesk work with?

Salesforce, HubSpot and Pipedrive are supported directly. For other CRMs the vendor points to its Demodesk API.

Where is data stored?

The vendor says data stays on EU servers in Frankfurt and is never used to train AI models.

Do viewers need a paid seat?

No. Viewer seats for watching recordings and reading reports are free on every plan.

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