EosDo review: AI customer representative for WhatsApp, web chat and email, with post-sale follow-ups
AI customer representative for WhatsApp, web chat and email, with post-sale follow-ups
Custom (contact sales), free plan: no, free trial: 7-day free trial, no credit card required, prices checked on October 25, 2026.
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What EosDo does
EosDo is a platform that puts an AI representative in front of your customers on WhatsApp, your website chat and email. It answers questions about products, orders and appointments, drawing on documents you upload or on live data from your own e-commerce or ERP system, which you connect through REST API or webhooks. When the AI is unsure, or the customer asks for a person, the conversation passes to your staff.
Beyond support, EosDo has a marketing side. You set rules, such as a follow-up window after a purchase, and it sends recommendations, repurchase reminders or appointment check-ins by WhatsApp or email. The vendor also lists a CRM, bulk email service, drag-and-drop email designer and an appointment module, and says the CRM, campaigns and email builder can be used independently.
Setup follows four steps: add business information, connect channels, define order lookup and booking logic, then test and go live.
Pricing is in US dollars and the page shows yearly-billed per-month prices: Starter $9, Growth $19, Scale $49 and Pro $99 per month billed annually. An Unlimited white-label plan is available through a quote. There is no permanent free plan, but a free 7-day trial exists and asks for no credit card. Each plan has quotas for senders, subscribers, AI credit, WhatsApp messages, CRM contacts and automation rules. Prices exclude VAT and local taxes.
- Answers customers on WhatsApp, web chat and email
- Learns from uploaded PDFs, web pages and FAQs
- Looks up orders via connected REST API or webhooks
- Books appointments from open calendar slots
- Sends rule-based follow-ups and repurchase reminders
- Hands over to human staff when AI is unsure
- Unified conversation timeline across channels
- Standalone CRM, email campaigns and email builder
Pros and cons
Pros
- Covers WhatsApp, website chat and email from one platform
- Free 7-day trial with no credit card required
- Hands conversations to human staff when the AI is uncertain
- Can answer from uploaded documents or from live order data
- Entry plan Starter costs $9 per month billed annually
Cons
- No permanent free plan; the free option is a 7-day trial
- Only yearly-billed per-month prices are shown; monthly billing price is not published
- Live order lookup requires connecting your own e-commerce or ERP system
- Unlimited white-label plan has no published price, only a quote
- Prices exclude VAT and local taxes
Our take
EosDo suits small and mid-sized online shops, clinics, salons and SaaS teams that want one assistant covering support and post-sale messaging across WhatsApp, web chat and email. Its order lookup depends on connecting your own e-commerce or ERP system, so teams without that integration capacity will mostly rely on static documents. There is no permanent free plan, only a 7-day trial, and the pricing page lists only yearly-billed per-month prices, so monthly billing cost is unknown. Check the plan quotas against your expected message volume before choosing.
Comparisons and lists with EosDo
Coming soon
Coming soon — we are writing comparisons that include EosDo.
EosDo pricing
| Plan | Monthly billing | Annual billing (per month) | Limits / what’s included |
|---|---|---|---|
| Trial 7 days | — | — | 1 WhatsApp sender, 1 domain, 1,000 Token AI credit, 200 WhatsApp messages |
| Starter per month billed annually | — | $9 | 20,000 Token AI credit, 1,500 WhatsApp messages, 500 CRM contacts |
| Growth per month billed annually | — | $19 | 40,000 Token AI credit, 5,000 WhatsApp messages, 2,000 CRM contacts |
| Scale per month billed annually | — | $49 | 120,000 Token AI credit, 15,000 WhatsApp messages, 10,000 CRM contacts, 1 SIP account |
| Pro per month billed annually | — | $99 | 240,000 Token AI credit, 50,000 WhatsApp messages, 25,000 CRM contacts, 3 SIP accounts |
| Unlimited quote on request (white-label) | — | — | Unlimited senders and quotas; AI credit pay as you go |
Free trial: 7-day free trial, no credit card required. Free plan: no.
Prices checked on on the official EosDo pricing page. “—” = not published.
All EosDo plans, limits and annual prices →
Frequently asked questions
Does EosDo have a free plan?
No permanent free plan is listed. There is a free 7-day trial, and no credit card is needed to start it.
How much does EosDo cost?
Starter is $9, Growth $19, Scale $49 and Pro $99 per month billed annually. Unlimited is a white-label plan sold by quote. Prices exclude VAT and local taxes.
How does EosDo get order information?
It queries your connected e-commerce or ERP system through REST API and webhooks after the customer provides an order number.
What happens when the AI cannot answer?
It tells the customer so and, based on your rule, transfers the chat to a live representative or collects contact details to create a ticket.
Which channels are used for marketing messages?
Marketing scenarios go out by email and WhatsApp, and you choose the channel per trigger or per audience.
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