Expertise AI review: AI agents for enterprise sales and support across chat, voice, video and phone

What Expertise AI does

Runs customer-facing AI agents that answer buyers, book meetings and resolve requests across chat, voice, video and phone, plus custom agents for repeatable processes.

Expertise AI offers AI agents aimed at enterprises. Its customer-facing agents talk to buyers, schedule meetings and work through customer requests. According to the homepage, a single agent covers chat, voice, video and phone, handles several languages, and draws on the same knowledge in every channel. Customers can speak or type naturally, and the agent replies in whichever language they use.

Teams can also turn repeatable processes into custom agents that rely on company knowledge and connect to systems they already run. For sensitive actions, administrators can set access controls, approval steps and human review. When a request is complex or sensitive, the agent passes it to a person together with the conversation history.

On hosting, the vendor mentions flexible data residency, dedicated VPS options and supported open-weight models, depending on requirements. A calculator page for HubSpot chat users describes connecting HubSpot, syncing a knowledge base and adding a new widget. It says most teams go live in 1–3 hours, with zero migration fees from HubSpot chat.

Pricing is not published on the official site. The homepage's main call to action is to book a demo, and no plan names, billing periods, free plan or trial are stated. The vendor says unlimited plans remove credit limits so adoption can spread across more teams and workflows. Platform support and API availability are also not stated on the pages reviewed.

• Customer-facing agents for buyers and support requests
• Meeting booking
• Chat, voice, video and phone in one agent
• Replies in the customer's language
• Custom agents built from repeatable processes
• Access controls, approval steps and human review
• Human handoff with conversation context
• Data residency, dedicated VPS and open-weight model options
• HubSpot connection and knowledge base sync

Our take

Expertise AI looks like a fit for enterprises and larger organisations that want customer-facing agents for sales and support, with controls such as approval steps, human review and choices on data residency and hosting. Teams replacing HubSpot chat get a stated quick switch. The trade-off is opacity: the official pages publish no prices or free trial, and the main call to action is booking a demo. Buyers who want to compare public prices or try the product on their own first will find little to go on.