SaneBox review: AI email management that sorts your inbox into folders and handles follow-ups

What SaneBox does

Sorts incoming mail into folders by importance, removes unwanted senders, and reminds you to follow up on unanswered emails, working with an inbox you already use.

SaneBox is an email management service that works on top of an inbox you already have. It looks at incoming mail and files it into folders according to how important it seems, so the messages that matter stay visible and the rest can wait. The vendor says it works with Gmail, Microsoft 365, Apple iCloud, Yahoo! Mail and Fastmail, as well as IMAP, Microsoft Exchange and ActiveSync servers.

Several tools target specific annoyances. BlackHole removes a sender from your inbox for good, a one-click option unsubscribes you from unwanted senders, the Daily Digest gathers unopened low-priority mail into one summary, Snooze moves a message out of sight until a time you pick, and Reminders prompt you when someone has not answered an email you sent.

There is no free plan. Every plan comes with a 7-day free trial that includes all features for up to 4 email accounts. The paid plans are named Snack, Lunch and Dinner. Snack is $4.54 per month billed every 2 years and covers 1 email account with 2 features. Lunch is $7.46 per month billed every 2 years, with 2 email accounts and 6 features per account. Dinner is $22.04 per month billed every 2 years, with 4 email accounts, all features and phone support. The pricing page text shows no monthly-billed price. Educational, non-profit and government agencies can get an additional 25% off.

• Sorts incoming email into folders by importance
• One-click unsubscribe from unwanted senders
• BlackHole to remove senders for good
• Daily Digest of unopened unimportant mail
• Reminders when a sent email gets no reply
• Snooze emails until a chosen time
• Subject filters
• iOS and Android apps

Our take

SaneBox suits people who are happy with their current email provider but want a layer that sorts, silences and follows up on mail without switching apps. The three plans scale mostly by the number of accounts and by how many optional tools you can switch on, so the cheapest tier is a real restriction: one account and two features. The prices shown are per month but billed every 2 years, and the page text gives no monthly-billed figure, so check what a shorter commitment costs before you commit. There is no free plan, only a 7-day trial. It is a weaker fit if you need phone support on a lower tier, more than 4 accounts without contacting the vendor, or an API, which the pages do not mention.