Calilio review: Cloud business phone system with calls, SMS and virtual numbers for teams
Cloud business phone system with calls, SMS and virtual numbers for teams
Starts at $15/mo, free plan: no, prices checked on October 25, 2026.
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What Calilio does
Calilio is a cloud phone system that lets a team handle business calls and text messages over the internet instead of using PBX hardware. Calls and SMS live in one shared workspace, and the service is reachable through a web app, iOS and Android apps, and a Chrome extension.
Pricing is per user. Standard costs $15 per user per month billed monthly, or $12 per user per month billed yearly, and is capped at 10 users. Premium costs $35 per user per month billed monthly, or $28 per user per month billed yearly, and allows unlimited users. Enterprise is a custom plan arranged through sales. Once it and the $1 credit are used, the wallet must be loaded.
Other capabilities listed include virtual numbers in 100+ countries, free number porting, IVR, business hours, a power dialer, live call monitoring, call recording, AI call analytics and an AI Voice Agent (Beta) for incoming calls. Prepaid call, SMS and combo packs start from $5. Integrations include HubSpot and Pipedrive. API access is listed as coming soon, and a 14-day money back guarantee is mentioned.
- Virtual numbers in 100+ countries
- Free number porting
- IVR and business hours routing
- Power dialer and call disposition
- Live call monitoring
- AI Voice Agent (Beta) for incoming calls
- Prepaid call, SMS and combo packs
- CRM and automation integrations
Pros and cons
Pros
- Per-user pricing with both monthly and yearly billing shown for Standard and Premium
- Free monthly minutes and SMS bundle included with paid plans
- Virtual numbers in 100+ countries and free porting of existing numbers
- Live call monitoring, power dialer, IVR and AI call analytics on Premium
- 14-day money back guarantee is stated on the homepage
Cons
- No free plan is stated on the pricing page
- Standard plan is limited to 10 users
- Free bundle covers only US/Canada numbers; wallet must be loaded afterward
- Phone numbers and call and SMS charges are billed separately from the plan
- API and webhook access is listed as coming soon, and several CRM integrations are marked coming soon
Our take
Calilio suits small and mid-sized teams that want a hosted phone system with per-user pricing, shared numbers and built-in call monitoring and AI call reports. Sales and support groups working mostly with US or Canada numbers get the most from the included bundle. It fits less well if you need a free plan or a trial, since the pages show neither, only a money-back guarantee. Standard is limited to 10 users, numbers and usage are billed separately from the plan, and API access is not yet available. Check the country rates before committing for international calling.
Comparisons and lists with Calilio
Coming soon
Coming soon — we are writing comparisons that include Calilio.
Calilio pricing
| Plan | Monthly billing | Annual billing (per month) | Limits / what’s included |
|---|---|---|---|
| Standard per user | $15 | $12 | User limit 10; 200 outgoing and 100 incoming free minutes, 100 outbound and 100 inbound SMS per month, US/Canada numbers only |
| Premium per user | $35 | $28 | Unlimited users; 1000 outgoing and 500 incoming free minutes, 500 outbound and 500 inbound SMS, US/Canada numbers only |
| Enterprise custom | — | — | Custom plan for large organizations; contact sales |
Free trial: none listed. Free plan: no.
Prices checked on on the official Calilio pricing page. “—” = not published.
All Calilio plans, limits and annual prices →
Frequently asked questions
How much does Calilio cost?
Standard is $15 per user per month billed monthly, or $12 per user per month billed yearly. Premium is $35 per user per month billed monthly, or $28 per user per month billed yearly. Enterprise is a custom plan via sales.
Does Calilio have a free plan?
The pricing page shows no free plan. Paid plans include a free monthly minutes and SMS bundle, and the homepage mentions a 14-day money back guarantee.
Does the free bundle cover international calls?
No. The bundle is valid only for calling or texting US/Canada numbers, or receiving calls and SMS on them. After that, charges come from your wallet.
Does Calilio offer an API?
API and webhook access is listed as coming soon on the Enterprise plan.
Which platforms does Calilio run on?
The homepage lists a web app, an App Store app, a Google Play app and a Chrome extension.
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