Jotform review: Online form builder with payments, integrations and a free Starter plan
Online form builder with payments, integrations and a free Starter plan
Starts at €39/mo, free plan: yes, free trial: No trial period for paid plans; the free Starter plan can be used instead, prices checked on October 30, 2026.
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What Jotform does
Builds online forms and surveys with a drag-and-drop editor, collects submissions and payments, and sends the data to other apps.
Jotform is an online form builder. You assemble forms and surveys by dragging elements into place, without writing code, and you can style them with your own logo, fonts and colors. The vendor positions it for collecting registrations, applications, orders and payments.
Beyond basic fields, forms can use conditional logic, take payments directly, generate reports and trigger automated workflows. The official site lists more than 150 integrations that pass submissions on to email marketing services, project boards, CRMs and cloud storage. One documented example is the native Microsoft Excel connection, which can add rows to a new or existing workbook or table. The pricing page also describes AI Agents that validate inputs and format answers to match a form.
Pricing is freemium. The Starter plan is free and includes 5 forms and 100 monthly submissions, but its forms carry Jotform branding. Paid plans are Bronze, Silver and Gold, listed in euros: Bronze is € 39 per month billed monthly or € 34 per month billed yearly, Silver is € 49 or € 39, and Gold is € 129 or € 99. Limits rise with each tier, and only Gold and Enterprise offer HIPAA-enabled features. Enterprise has custom pricing and is the only multiuser plan. Nonprofits and educational institutions can apply for a 50% discount on Bronze, Silver and Gold, and the page mentions a 30 Day Money Back Guarantee. There is no trial for paid plans.
- Drag-and-drop form builder
- Conditional logic
- Online payment collection
- Reports and workflow automation
- Custom logo, fonts and colors
- 150+ integrations
- Microsoft Excel integration
- AI Agents
- HIPAA-enabled forms (Gold and Enterprise)
Official video
How to Integrate Jotform with Microsoft Excel · by Jotform
The player loads only when you press play.
Good for / Not for
Good for
- Individuals or small teams collecting registrations, orders or payments through web forms
- Teams that want form submissions to land in Microsoft Excel or Slack
- Organisations that want to start from a ready-made template instead of a blank form
Not for
- Teams needing several users on one account without Enterprise, since the other paid plans list 1 user
- Healthcare use needing HIPAA-enabled features on a budget plan, as they are only on Gold and Enterprise
How to start
Start on the free Starter plan, since there is no trial period for paid plans. source
Build a form with the drag-and-drop builder or from a template, and style it with your own logo, fonts and colors. source
Connect an integration such as Microsoft Excel or Slack to receive submissions there. source
Upgrade to Bronze, Silver or Gold if you exceed the Starter limits or need to remove Jotform branding. source
Limits and gotchas
- Starter includes 5 forms and 100 monthly submissions, with Jotform branding on your forms. source
- When the total submission storage limit is surpassed, the system removes the earliest response on a form so newer submissions have space. source
- Multiuser access is Enterprise only, and Enterprise has a custom price. source
From the official site and docs of Jotform, checked on October 29, 2026.
Pros and cons
Pros
- Free Starter plan includes all standard features, with limits on forms and submissions
- More than 150 integrations, including a native Microsoft Excel connection
- Payments can be collected directly through a form
- Nonprofits and educational institutions can apply for a 50% discount on Bronze, Silver and Gold
- HIPAA-enabled features are available on Gold and Enterprise
Cons
- No trial period for paid plans; only the free Starter plan is available to try
- Starter forms show Jotform branding, removable only on paid plans
- Bronze, Silver and Gold are single-user plans; only Enterprise is multiuser
- Exceeding total submission storage deletes the oldest response
- Enterprise pricing is not published, only a custom quote
Our take
Jotform suits individuals and small teams that want a form builder with payments, integrations and reporting, and who can begin on the free Starter plan to see whether it fits. Based on the official pages, it is less suited to teams needing several users on one account, because only Enterprise is multiuser, or to anyone wanting a trial of paid tiers, since none exists. Limits such as submissions and storage rise with each paid plan, so check your expected volume before choosing a tier. Medical data collection needs Gold or Enterprise.
Comparisons and lists with Jotform
Coming soon
Coming soon — we are writing comparisons that include Jotform.
Jotform pricing
| Plan | Monthly billing | Annual billing (per month) | Limits / what’s included |
|---|---|---|---|
| Starter | — | — | 5 forms, 100 monthly submissions, 1 user, 100 MB space, 10,000 monthly form views, 500 total submission storage, 100 fields per form, 10 monthly payment submissions, 10 monthly signed documents; Jotform branding included; HIPAA-enabled features unavailable |
| Bronze per month | €39 | €34 | 25 forms, 1,000 monthly submissions, 1 user, 1 GB space, 100,000 monthly form views, 10,000 total submission storage, 250 fields per form, 100 monthly payment submissions, 100 monthly signed documents; Jotform branding can be removed |
| Silver per month | €49 | €39 | 50 forms, 2,500 monthly submissions, 1 user, 10 GB space, 1,000,000 monthly form views, 25,000 total submission storage, 500 fields per form, 250 monthly payment submissions, 250 monthly signed documents |
| Gold per month | €129 | €99 | 100 forms, 10,000 monthly submissions, 1 user, 100 GB space, 10,000,000 monthly form views, 100,000 total submission storage, 1,000 fields per form, 1,000 monthly payment submissions, 1,000 monthly signed documents; HIPAA-enabled features available |
| Enterprise custom price | — | — | Unlimited forms and submissions, multiuser platform, SSO, SLA, data residency, custom branding and domain, HIPAA-enabled features |
Free trial: No trial period for paid plans; the free Starter plan can be used instead. Free plan: yes.
Prices checked on on the official Jotform pricing page. “—” = not published.
All Jotform plans, limits and annual prices →
Frequently asked questions
Does Jotform have a free plan?
Yes. The Starter plan is free and includes 5 forms and 100 monthly submissions, with Jotform branding on forms.
Is there a trial for paid plans?
No. The pricing page says there is no trial period; the free Starter plan lets you try standard features instead.
How much do the paid plans cost?
In euros: Bronze is € 39 per month billed monthly or € 34 per month billed yearly. Silver is € 49 or € 39. Gold is € 129 or € 99. Enterprise has custom pricing.
Which currency is used for billing?
The pricing page says users in Europe are charged in euros, and everyone else in U.S. dollars.
What happens if I exceed my storage limit?
If you exceed total submission storage, the oldest form response is deleted to make room for new ones. You can download and purge old submissions to avoid losing data.
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