Survicate review: Customer feedback surveys with AI analysis for CX, product and marketing teams
Customer feedback surveys with AI analysis for CX, product and marketing teams
Custom (contact sales), free plan: no, free trial: 10-day free trial, no card required, prices checked on October 25, 2026.
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What Survicate does
Collects customer feedback through surveys in email, web and apps, then uses AI to group answers into themes and answer questions about them.
Survicate is a customer feedback platform for gathering answers from customers and turning them into themes a team can act on. Surveys can be placed in emails, on websites and inside apps, and the customer experience page describes NPS, CSAT and CES programs across email, web and in-app. Respondents can be segmented so that different groups get different questions.
An AI survey creator drafts a survey from a stated research goal. Reviews, emails and transcriptions can also feed the analysis.
On pricing, there is a 10-day trial with no card required. The Growth plan starts at $114 per month billed yearly; the page shows no monthly-billing price for it. Its plan block lists 250 survey responses and 1,000 data points per month. Pro starts at $349 per month and Enterprise at $569 per month, each described as billed monthly or annually, with one price shown.
- Surveys in emails, websites and apps
- NPS, CSAT and CES surveys
- AI feedback categorization and sentiment
- AI research assistant chat
- AI survey creator
- Segmenting and targeting respondents
- Native integrations for sending survey data
- Slack and email alerts on negative responses
Good for / Not for
Good for
- CX teams running NPS, CSAT or CES surveys and wanting alerts on negative responses
- Product teams collecting feedback in apps and websites to guide decisions
- Teams that want survey responses pushed into tools like Slack, HubSpot or Zendesk
Not for
- Buyers who need a permanent free plan: only a trial is stated
- Buyers who want a published monthly-billing price for Growth: only the yearly-billed rate is shown
How to start
Start the free trial; the pricing page says it lasts 10 days and needs no card. source
Add surveys to emails, websites or apps to collect feedback. source
Connect feedback sources to the Hub, then ask the Research Assistant questions and trace answers back to sources. source
Send survey data to your other tools through native integrations. source
Limits and gotchas
- The trial allows up to 25 survey responses and a Research Hub with 100 data points. source
- The Growth plan block lists 250 survey responses and 1,000 data points per month, while the comparison table shows other figures with overage fees. source
- Pro and Enterprise use custom yearly response pools and custom data point limits. source
From the official site and docs of Survicate, checked on October 25, 2026.
Pros and cons
Pros
- Surveys can be placed in emails, websites and apps from one platform
- AI groups feedback into themes and sentiment, and a chat assistant answers questions from it
- Native integrations send responses to tools such as Slack, HubSpot and Zendesk
- A 10-day trial is offered and needs no card
Cons
- No monthly-billing price is shown for Growth; the listed $114 is the yearly-billed per-month rate
- No free plan is stated on the pages, only a trial
- The Growth plan block and the comparison table give different response limits, and the meta description mentions $56/month, which is not confirmed
- The trial allows only up to 25 survey responses and 100 Research Hub data points
- Pro and Enterprise show one starting price for both billing options, with custom response pools
Our take
It is described as a feedback program rather than a one-off poll tool. The trade-offs are pricing clarity and limits: Growth shows only a yearly-billed price, Pro and Enterprise show a single starting figure for both billing options, the comparison table gives other response figures than the plan block, and the meta description mentions $56/month, which the plan blocks do not show. Confirm limits and the exact price with the vendor, and use the trial to check fit.
Comparisons and lists with Survicate
Coming soon
Coming soon — we are writing comparisons that include Survicate.
Survicate pricing
| Plan | Monthly billing | Annual billing (per month) | Limits / what’s included |
|---|---|---|---|
| Growth starts at, per month billed annually | — | $114 | Plan block: 250 survey responses /mo, 1,000 data points /mo, 10 user seats | 2 teams, 1 dashboard. The pricing page shows only the yearly-billed price; no monthly-billing price is shown. The comparison table gives different figures. |
| Pro starts at, per month; billed monthly, or annually (one price | — | — | Custom yearly pool of responses, custom data points limit, 10 dashboards |
| Enterprise starts at, per month; billed monthly, or annually (one price | — | — | Custom yearly pool of responses, custom data points limit, custom number of dashboards |
Free trial: 10-day free trial, no card required. Free plan: no.
Prices checked on on the official Survicate pricing page. “—” = not published.
Frequently asked questions
How much does Survicate cost?
Growth starts at $114 per month billed yearly; no monthly-billing price is shown for it. Pro starts at $349 per month and Enterprise at $569 per month, each listed as billed monthly or annually with one price shown. The meta description mentions $56/month, which the plan blocks do not show.
Is there a free trial?
Yes. The pricing page lists a free 10-day trial with no card required. It allows up to 25 survey responses and a Research Hub with 100 data points.
What limits does the Growth plan have?
The Growth plan block lists 250 survey responses and 1,000 data points per month, 10 user seats and 2 teams. The comparison table shows other figures, such as up to 500 responses per month with overage fees, so confirm with the vendor.
Can Survicate send responses to other tools?
Yes. The site lists native integrations such as Slack, HubSpot, Salesforce, Zendesk and Zapier, and the pricing page mentions Webhooks and an Export API.
Does it use AI?
Yes. The official pages describe AI feedback categorization, an AI research assistant, AI follow-up questions and an AI survey creator.
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