Chatra review: Live chat and multichannel messaging for website teams, with a free plan
Live chat and multichannel messaging for website teams, with a free plan
Starts at €31/mo, free plan: yes, free trial: 10-day free trial (Essential and Pro), no credit card required, prices checked on October 20, 2026.
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What Chatra does
Chatra is a customer messaging tool that puts a live chat widget on your website so your team can talk with visitors as they browse. It also pulls email, Instagram and Facebook conversations into one dashboard, which means agents do not have to jump between browser tabs. A real-time visitor list shows who is on the site, where they came from and what they looked at, so an agent can open with a relevant message.
Chatbots handle routine work such as collecting contact details and consent, and they can offer quick answers to frequent questions. Agents can work from a browser dashboard or from iOS and Android apps. Reports, data export, a JavaScript API, a REST API and outgoing webhooks are listed, along with integrations such as WordPress, Shopify, WooCommerce, Slack and Zapier. Chatra is now part of Brevo.
Pricing is per agent. The Free plan covers one agent at €0 and is capped at 5 chats per month. Essential costs €31 per agent per month billed monthly, or €25 per agent per month billed yearly. Pro costs €41 per agent per month billed monthly, or €33 per agent per month billed yearly. Both paid plans have unlimited chats and a free 10-day trial with no credit card needed. The visitor list size on paid plans depends on the number of paid seats.
- Website live chat widget
- Email, Instagram and Facebook inbox
- Real-time visitor list
- Chatbots and lead capture
- iOS and Android apps
- Chat reports and data export
- REST API and webhooks
- Shopify, WordPress and Slack integrations
Pros and cons
Pros
- Free plan for one agent, with no credit card required
- Email, Instagram and Facebook conversations handled in one dashboard
- Real-time visitor list with browsing history helps agents start relevant chats
- Bots can collect contacts and answer frequent questions
- Mobile apps for iOS and Android, plus REST API and webhooks
Cons
- Free plan is limited to 5 chats per month and one agent
- Paid plans are priced per agent, so costs rise with team size
- The visitor list size is tied to the number of paid seats
- The pricing page text does not make clear which features each plan includes
Our take
Chatra suits small and mid-sized businesses and online stores that want live chat plus email, Instagram and Facebook messages in a single inbox, and that like to start for free. The free plan is useful for a one-person trial, but its cap of 5 chats per month means any real traffic will push you to a paid plan. Costs grow with every agent you add, so larger support teams should calculate the per-seat total. The pages we read do not show which features belong to which plan, so check the comparison table before choosing between Essential and Pro.
Comparisons and lists with Chatra
Coming soon
Coming soon — we are writing comparisons that include Chatra.
Chatra pricing
| Plan | Monthly billing | Annual billing (per month) | Limits / what’s included |
|---|---|---|---|
| Free one agent | Free | — | One agent, free forever; maximum 5 chats per month |
| Essential per agent per month | €31 | €25 | Unlimited chats per month; free 10-day trial, no credit card required |
| Pro per agent per month | €41 | €33 | Unlimited chats per month; free 10-day trial, no credit card required |
Free trial: 10-day free trial (Essential and Pro), no credit card required. Free plan: yes.
Prices checked on on the official Chatra pricing page. “—” = not published.
All Chatra plans, limits and annual prices →
Frequently asked questions
Does Chatra have a free plan?
Yes. The Free plan costs €0 for one agent and is free forever, but it is limited to 5 chats per month.
How much do the paid plans cost?
Essential is €31 per agent per month billed monthly, or €25 per agent per month billed yearly. Pro is €41 per agent per month billed monthly, or €33 per agent per month billed yearly.
Is there a free trial for paid plans?
Yes. Essential and Pro both offer a free 10-day trial, and no credit card is required.
Which channels can I manage in Chatra?
Website live chat, email, Instagram and Facebook messages can be handled from one dashboard.
Does Chatra have mobile apps and an API?
Yes. It lists iOS and Android apps, a JavaScript API, a REST API and outgoing webhooks.
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