SiteGPT review: AI support chatbot trained on your website content, with paid plans and a 7-day trial
AI support chatbot trained on your website content, with paid plans and a 7-day trial
Starts at $59/mo, free plan: no, free trial: 7-day free trial (credit card required), prices checked on October 20, 2026.
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What SiteGPT does
SiteGPT is a customer support chatbot that learns from your own material. You point it at a website address, upload documents, or paste raw text, and it answers visitor questions based on that content. The chatbot can be embedded on as many sites as you like, such as a marketing site, inside an app, or a help center.
It offers a choice between two models, GPT-4.1-mini and GPT-4.1, and can chat in 95 languages. When a conversation needs a person, the visitor can be handed to a live agent. The chatbot can also collect visitor details as leads, show chat history, and send a weekly email digest of activity. Chat integrations listed by the vendor include Slack, Zendesk and Crisp, and training sources include Google Drive and Notion.
Pricing has four plans and no free plan. Starter costs $59 per month billed monthly, or $39 per month billed yearly. Growth costs $129 per month billed monthly, or $79 per month billed yearly. Scale costs $429 per month billed monthly, or $259 per month billed yearly. Enterprise is custom-priced through a demo request. Every self-serve plan starts with a 7-day free trial that requires a credit card. Message volume, training pages, chatbot count and team seats rise with each plan, and extra message packs of 5k cost $59/mo.
- Train on URLs, files, or raw text
- Embed on multiple sites
- Choice of GPT-4.1-mini or GPT-4.1
- Escalation to a live agent
- Lead capture from visitors
- 95 language support
- Weekly email digest
- Slack, Zendesk and Crisp integrations
- API access on Growth and above
Pros and cons
Pros
- Trains on website URLs, uploaded files, raw text, and connected sources such as Google Drive and Notion
- Choice between GPT-4.1-mini and GPT-4.1 models
- Hands conversations to a live agent and captures leads
- Supports 95 languages and lists Slack, Zendesk and Crisp integrations
- Vendor states SOC 2 Type II examination, with HIPAA and DPA options on the Enterprise plan
Cons
- No free plan; only a 7-day trial that requires a credit card
- Starter is limited to 1 chatbot, 1 member and up to 4k messages per month
- Automatic content refresh and API access are not included on Starter
- Extra message packs of 5k cost $59/mo on top of the plan price
- Enterprise pricing is not published and needs a demo request
Our take
SiteGPT suits teams that want a support chatbot grounded in their own website or documents and are ready to pay from the start. The Starter plan covers one chatbot and one member, so anything beyond a single small site means moving to Growth or Scale. There is no free plan, only a trial that needs a credit card, and message caps apply on every self-serve plan. Teams that need automatic content refresh must choose Growth or higher, since Starter is manual. The pages we read do not show any company details, so check them directly with the vendor.
Comparisons and lists with SiteGPT
Coming soon
Coming soon — we are writing comparisons that include SiteGPT.
SiteGPT pricing
| Plan | Monthly billing | Annual billing (per month) | Limits / what’s included |
|---|---|---|---|
| Starter per month | $59 | $39 | 1 chatbot, up to 4k messages per month, up to 1,000 pages, 1 member |
| Growth per month | $129 | $79 | Up to 2 chatbots, up to 10k messages per month, up to 10,000 pages, up to 4 team members |
| Scale per month | $429 | $259 | Up to 3 chatbots, up to 40k messages per month, up to 50,000 pages, up to 10 team members |
| Enterprise custom pricing | — | — | Custom message volume, up to 500,000 pages, custom integrations, priority support |
Free trial: 7-day free trial (credit card required). Free plan: no.
Prices checked on on the official SiteGPT pricing page. “—” = not published.
All SiteGPT plans, limits and annual prices →
Frequently asked questions
Does SiteGPT have a free plan?
No free plan is listed. Every self-serve plan begins with a 7-day free trial that requires a credit card, and you can cancel before it ends.
How much does SiteGPT cost?
Starter is $59 per month billed monthly or $39 per month billed yearly. Growth is $129 per month billed monthly or $79 per month billed yearly. Scale is $429 per month billed monthly or $259 per month billed yearly. Enterprise is custom-priced.
What can I use to train the chatbot?
You can add a website link or sitemap, YouTube videos, uploaded files, or raw text. Sources such as Notion, Google Drive, Dropbox, OneDrive, Box and GitHub can also be connected.
Can it hand a conversation to a human?
Yes. The vendor says users can move a conversation to a live agent with a button push.
Does it offer an API?
API access is listed on the Growth, Scale and Enterprise plans, but not on Starter.
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