Trafft review: Online booking and scheduling software for service businesses, with a free plan
Online booking and scheduling software for service businesses, with a free plan
Custom (contact sales), free plan: yes, free trial: 14-day free trial of any paid plan, no credit card, prices checked on October 20, 2026.
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What Trafft does
Trafft is booking software for service businesses such as coaches, consultants, therapists and agencies. It gives a business a booking page, round-the-clock online scheduling, automated reminders and online payments in one product, and the vendor states it charges no commission on bookings.
Clients pick a service and a time slot based on live availability. Behind that, owners set working hours and days off for each employee, keep client records in a built-in CRM, and run several locations from a single account. Calendars from Google, Outlook and Apple can be synced so personal events block slots. Reminders go out by email, with SMS available through purchased credits and WhatsApp messaging listed among the features. A dashboard reports occupancy, revenue and top services. The booking form can be embedded in a website, shared as a link, or used through the generated booking page. Mobile apps for Android and iOS, plus an API and webhooks, are listed on the pricing page.
Pricing is freemium. A free plan covers 1 user, 1 location and 100 appointments a month. Paid plans are Mini, Growth, Professional and Business, which differ in users, locations and included SMS credits. Any paid plan can be tried free for 14 days without a credit card. Pricing not published on the official site text we reviewed, so check the pricing page for current amounts.
- 24/7 online booking page
- Staff schedules and days off
- Built-in client CRM
- Multiple locations in one account
- Online payments with no booking commission
- Google, Outlook and Apple calendar sync
- Email reminders, optional SMS and WhatsApp
- Embeddable booking form
- Android and iOS apps
- API and webhooks
Pros and cons
Pros
- Free plan is available with 1 user, 1 location and 100 appointments a month
- Any paid plan can be tried for 14 days without a credit card
- The vendor states no commission is taken on bookings
- Built-in CRM, staff schedules and multi-location support in one account
- 30-day money-back guarantee is stated on the pricing page
Cons
- Free plan is limited to 1 user and 100 appointments a month
- Plan prices could not be confirmed from the official page text
- SMS notifications need credits, with only 5 or 10 included per month on the top two plans
- Additional users on paid plans are charged per user
- No desktop apps or Slack integration are listed in the official pages
Our take
Trafft suits solo professionals and small to mid-sized service teams that want scheduling, client records, payments and reminders in one tool, and want to begin without paying. The free plan and the 14-day trial lower the cost of checking whether it fits. The trade-offs are visible in the limits: the free plan is capped at 100 appointments a month and a single user, paid tiers are separated by user and location counts, and SMS needs credits. Plan prices were not available in the pages we read, so budgeting requires a visit to the official pricing page. Larger organisations are pointed to a custom Enterprise option.
Comparisons and lists with Trafft
Coming soon
Coming soon — we are writing comparisons that include Trafft.
Trafft pricing
| Plan | Monthly billing | Annual billing (per month) | Limits / what’s included |
|---|---|---|---|
| Free | — | — | 100 appointments per month, 1 location, 1 user |
| Mini | — | — | 3 users, 3 locations, unlimited appointments |
| Growth | — | — | 5 users, 5 locations, unlimited appointments |
| Professional | — | — | 15 users, unlimited locations, 5 SMS credits/month |
| Business | — | — | 30 users, unlimited locations, 10 SMS credits/month |
Free trial: 14-day free trial of any paid plan, no credit card. Free plan: yes.
Prices checked on on the official Trafft pricing page. “—” = not published.
Frequently asked questions
Does Trafft have a free plan?
Yes. The free plan covers 1 user, 1 location and 100 appointments a month.
Is there a free trial for paid plans?
Yes. Any paid plan can be tried free for 14 days with no credit card.
Does Trafft charge a commission on bookings?
The vendor says no commission is taken on bookings. Only your payment provider's standard fees apply, plus the plan payment if you choose a paid option.
Are SMS reminders included?
Email reminders are automatic. SMS needs credits. The pricing page lists 5 credits per month on Professional and 10 credits per month on Business; other plans buy credits separately.
Is there a money-back guarantee?
Yes. The pricing page states a 30-day money-back guarantee.
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