Qualified review: AI SDR agent Piper that engages and converts inbound website and email leads

AI SDR agent Piper that engages and converts inbound website and email leads

Not published, free plan: no, prices checked on October 30, 2026.

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What Qualified does

Runs an AI SDR agent that engages website visitors and follows up by email to turn inbound leads into booked meetings.

Qualified is an agentic marketing platform built around Piper, an AI SDR agent. Piper takes over work normally handled by human sales development reps on the inbound side. On the website she greets visitors, captures leads and moves qualified buyers toward a meeting, using video, voice or live chat. In the inbox she sends follow-up and nurture emails, so the same agent covers both channels.

Behind the agent sits the Qualified platform. It pulls together Salesforce data, buying stage, intent signals, website activity and email engagement into a snapshot of each buyer and account, which informs the agent's next action and gives marketers visibility into its decisions. Teams set up the agent with business knowledge such as marketing content, customer stories and product details, then steer it with goals, guardrails and rules of engagement, and give feedback on its answers.

The platform is built natively on Salesforce and is described as developed exclusively for Salesforce customers. It lists integrations with tools such as HubSpot, Marketo, Outreach, Salesloft, Gong and Slack, plus APIs. In Slack, teammates can have two-way conversations with Piper.

Pricing is not published on the official site. The pricing page is a build-versus-buy guide that describes plan-based pricing covering the agent, the platform, implementation and ongoing support, and every call to action is a demo request. No free plan or trial is stated.

  • Website visitor engagement via video, voice or live chat
  • Lead capture and conversion to pipeline
  • Follow-up and nurture emails
  • Slack conversations with the agent
  • Goals, guardrails and rules of engagement
  • Unified buyer and account snapshot
  • Native Salesforce platform
  • Integrations and APIs

Good for / Not for

Good for

  • Teams that prefer a managed agent over building one from an agent builder
  • Sales and marketing teams that want to talk to the agent in Slack

Not for

  • Buyers needing public prices or a self-serve free plan
  • Teams not using Salesforce, since it is described as developed exclusively for Salesforce customers

How to start

  1. Request a demo through the Schedule a demo button on the site. source

  2. Give the agent context such as lead data, segmentation, routing rules and qualification criteria. source

  3. Add marketing content, customer stories and product details to its knowledge base, then set goals and guardrails. source

  4. Track the agent's responses and give feedback to adjust its behavior. source

Limits and gotchas

  • Pricing is not published; the pricing page shows no prices and no free plan or trial is stated. source
  • Described as developed exclusively for Salesforce customers. source

From the official site and docs of Qualified, checked on October 30, 2026.

Pros and cons

Pros

  • One agent covers both website chat and email follow-up
  • Marketers can set goals and guardrails and give the agent feedback
  • Shows a unified view of buyer and account data behind its decisions
  • Native Salesforce build plus integrations with tools like HubSpot, Marketo and Gong
  • Teammates can talk to the agent directly in Slack

Cons

  • Pricing is not published on the official site
  • No free plan or trial is stated
  • Described as developed exclusively for Salesforce customers
  • Getting started means booking a demo
  • Performance claims come from the vendor's own pages

Our take

The vendor stresses that implementation and support are handled for you, which can appeal to teams without developers. It is a poor fit if you need transparent public pricing, a self-serve free plan or a trial, since none is stated. Teams outside the Salesforce ecosystem should check the Salesforce-only positioning before booking a demo. Most claims on the pages come from the vendor, so verify results in a demo.

Coming soon

Coming soon — we are writing comparisons that include Qualified.

Qualified pricing

Pricing not published on the official site. Check Qualified’s website.

Free trial: none listed. Free plan: no.
Prices checked on on the official Qualified pricing page. “—” = not published.

Frequently asked questions

How much does Qualified cost?

Pricing not published on the official site. The pricing page describes plan-based pricing but shows no prices; it points to a demo request.

Is there a free plan or trial?

None is stated on the official pages.

Does Qualified work with Slack?

Yes. The vendor says teams can have two-way conversations with Piper directly in Slack.

Does it need Salesforce?

The platform page says it is developed exclusively for Salesforce customers and built natively on the Salesforce Platform.

Is there an API?

Yes. The platform page mentions a library of integrations and enterprise-grade APIs.

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